Implementation · Analysis · AI learning

Turning moving parts into clear, scalable systems.

I'm Benjamin—an implementation and operations professional building toward AI consulting and analysis. I connect data, people, and process to move ambitious projects from uncertainty to execution.

Open to full-time AI, consulting & analysis roles
Benjamin John Varughese dressed professionally outdoors
Course completedAgentic AI: From Concepts To PracticeIIIT Hyderabad · 2026
Five years studying and working in Canada
22%of unit expansions supported
12%of new-site launches supported
Tech + BAtechnical and business perspective

01 / Selected impact

Implementation experience.
Practical impact.

My previous work in regulated healthcare involved coordinating site launches, vendors, and cross-functional teams, supported by process analysis and reporting. These examples reflect that implementation and operations experience.

01Multi-site implementation

Standardizing patient rooms across Bayshore units

Coordinated setup processes, vendor timelines, and room standards to make expansions repeatable across regulated healthcare environments.

  • Excel VBA
  • Visio
  • MS Project
  • Dashboards
22%of the expansion portfolio supported
02Launch readiness

Opening a new Transitional Care Unit

Connected operations, procurement, IT, networking, and external vendors through one readiness plan—then validated the setup before handoff.

  • Launch trackers
  • Quality checks
  • Stakeholder reporting
12%of new-site launches supported
03Process intelligence

Turning scattered updates into decision-ready reporting

Created standardized tracking templates, supported SQL data extraction, and built reporting dashboards that made project status easier to understand and act on.

  • SQL
  • Excel
  • Tableau
  • Documentation
Fasteronboarding and clearer project visibility

02 / Building in public

Agentic AI
workbench

After completing Agentic AI: From Concepts To Practice at IIIT Hyderabad, I'm continuing to build through tutorials, assignments, and experiments. Explore the code and what I'm learning in each project.

Learn→Build→Explain→Improve
Visit my GitHub
Tutorial-based implementation

ChatBot Initiation

Recreated two Python terminal chatbots from a tutorial using Gemini and Ollama, practising user-input handling and conversation context within a running session.

  • Python
  • Ollama
  • Gemini API
View repository on GitHub

03 / A global perspective

01KuwaitBorn & raised
02IndiaComputer Science
03CanadaBusiness Analysis & Operations
04IndiaAgentic AI · now

Different contexts.
One constant: adapt and deliver.

Born and raised in Kuwait with roots in Kerala, I studied Computer Science in Kochi, built my business-analysis education and professional experience in Canada, and returned to India to focus on Agentic AI.

That path taught me to communicate across functions and cultures, learn unfamiliar systems quickly, and bring structure to moving parts—qualities I now want to apply in AI, consulting, and analytical roles.

“I leverage analytical tools and strong cross-functional communication to streamline technology projects, manage vendors, and scale operations for data-driven teams.”

04 / How I contribute

01

Implementation

  • Go-live readiness
  • Vendor coordination
  • Stakeholder alignment
02

Business analysis

  • Workflow mapping
  • Gap analysis
  • Risk identification
03

Data & reporting

  • SQL extraction
  • Excel VBA
  • Tableau dashboards
04

AI learning

  • Agentic systems coursework
  • No-code automation
  • Azure AI fundamentals

05 / Achievements & credentials

Learning backed by
earned credentials.

Formal foundations in agile delivery and an expanding body of practical AI training.

01Credential earned

Agentic AI: From Concepts To Practice

IIIT Hyderabad

Completed training in agentic AI concepts and practical applications, supported by hands-on chatbot and retrieval exercises.

02Credential earned

Scrum Master Certified

SCRUMstudy

Scrum Master and Scrum Fundamentals certifications covering Scrum principles, roles and events, team facilitation, leadership, and iterative agile delivery.

03Credential earned

AI Agent No Code Training

GALTech School of Technology

One-month practical training in building AI-agent automations with no-code tools.

06 / Résumé

Experience built
at the intersection of people, process & technology.

Download full résumé ↓

Experience

Implementation & Operations Coordinator

Bayshore Healthcare ICS · Canada / Hybrid

Led multi-site operational setups and onboarding for Transitional Care Units, aligning operations, IT, procurement, vendors, engineering, and data teams. Built validation checks, trackers, schedules, and repeatable documentation for reliable launches.

Customer Service Representative — Operations

Canadian Tire · Kitchener, Canada

Supported cross-department workflows, logistics, inventory movement, and rapid operational changes while building durable relationships across teams and customer touchpoints.

Technical Support Representative

KellyConnect · Waterloo, Canada

Investigated technical account requests and data discrepancies, guided customers through product workflows, and maintained accurate support records and resolutions.

Education

Agentic AI: From Concepts To Practice

IIIT Hyderabad

Completed training in agentic AI concepts and practical applications, including chatbot and retrieval exercises.

Post-Graduate Certificate, Information Technology & Business Analysis

Conestoga College · Canada

Business judgment, process analysis, data interpretation, risk mitigation, and technical project tools.

B.Tech, Computer Science

Rajagiri School of Engineering & Technology · India

Foundation in programming, systems, databases, implementation, and technical support.

Credentials
Agentic AI: From Concepts To PracticeScrum Master CertifiedScrum Fundamentals CertifiedBusiness Analysis FoundationsCustomer AnalyticsNo-Code Agentic AI AutomationAzure AI Fundamentals · in progress